Returns & Exchanges
At KRUVE, we stand by the quality of our products and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original, undamaged packaging, ensuring all components and manuals are included to qualify for a full refund.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking information.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.